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United Way's 2-1-1: Get Connected. Get Answers.
Dial 2-1-1 for free, confidential, 24-hour information on community, health and social services, or visit online www.getconnected211.org.
2-1-1 is a one-stop source of information for
people looking for community services and resources, especially
for those who need essential services, such as food, shelter,
counseling, employment assistance, and more.
United Way’s 2-1-1 is for everyone
If you are seeking information for yourself, your children or your parents who need financial assistance—Dial 2-1-1.
If you are a business person seeking help for your employees—Dial 2-1-1.
Get connected if you’re a disaster victims seeking loved ones, housing, food, counseling—Dial 2-1-1.
Get answers if you are a teacher, clergy, and agency staff seeking help for your clients—Dial 2-1-1.
Who answers 2-1-1 calls?
2-1-1 calls are answered by a live Information and Referral Specialist. Specialists are trained in navigating the maze of human service agencies and programs. Non-English speaking callers are assisted by a bilingual Specialist or seamlessly through a telephone interpreting service with access to interpreters.
What are the benefits of 2-1-1?
With a database of 1,999 programs, 2-1-1 creates the community infrastructure for linking the array of services of nonprofit and public agencies into a more efficient, coordinated network. Government, nonprofits and service organizations will receive fewer inappropriate requests for help, and their dollars can be focused on providing services.
Is There A Fee For Services?
There is no charge for information and referral calls.
Do other states have 2-1-1?
As of November 2008, 2-1-1 serves over 234 million Americans (more than 78% of the entire population) through 244 active 2-1-1 systems covering all or part of 48 states. The remaining states are all in various stages of planning and implementation.
If you have trouble reaching 2-1-1
Not all cell phones are translated to dial 2-1-1. If you have trouble reaching 2-1-1, call 877-384-5565. If you have problems at work, contact your information services staff to change permissions on the telephone system to allow 2-1-1 dialing access. If you have problems at home, contact your telephone service provider’s repair number to make sure they have
programmed 2-1-1 into your service.
NOW AVAILABLE!! Donation Exchange on United Way's 2-1-1 Blog
United Way's 2-1-1 Blog will now offer an area for people looking for or looking to donate useful items they no longer need via 'donation exchange' postings. Examples of items include but are not limited to: medical equipment, household goods, furniture, etc.
Simply send information about your items by clicking on 'click here' under the Donation Exchange headline in the left-hand column of United Way's 2-1-1 Blog. Please include the following information: item name and description, image of item (optional) and contact information. Please note: this is for give-away items only and it will be up to the two parties to exchange the items.All submissions will be reviewed prior to posting and are subject to editing for space and content. Questions about the Donation Exchange can also be submitted to the email provided in the 'click here' link.
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United Way's 2-1-1 is a Partnership of: Marshfield Area United Way & United Way of Inner Wisconsin