United Way's 2-1-1: Get Connected. Get Answers.

Dial 2-1-1 for free, confidential, 24-hour information on community, health and social services, or visit online www.getconnected211.org.

2-1-1 is a one-stop source of information for people looking for community services and resources, especially for those who need essential services, such as food, shelter, counseling, employment assistance, and more.

United Way’s 2-1-1 is for everyone
If you are seeking information for yourself, your children or your parents who need financial assistance—Dial 2-1-1.
If you are a business person seeking help for your employees—Dial 2-1-1.
Get connected if you’re a disaster victims seeking loved ones, housing, food, counseling—Dial 2-1-1.
Get answers if you are a teacher, clergy, and agency staff seeking help for your clients—Dial 2-1-1.

Who answers 2-1-1 calls?
2-1-1 calls are answered by a live Information and Referral Specialist. Specialists are trained in navigating the maze of human service agencies and programs. Non-English speaking callers are assisted by a bilingual Specialist or seamlessly through a telephone interpreting service with access to interpreters.

What are the benefits of 2-1-1?
With a database of 1,999 programs, 2-1-1 creates the community infrastructure for linking the array of services of nonprofit and public agencies into a more efficient, coordinated network. Government, nonprofits and service organizations will receive fewer inappropriate requests for help, and their dollars can be focused on providing services.

Is There A Fee For Services?
There is no charge for information and referral calls.

Do other states have 2-1-1?
As of November 2008, 2-1-1 serves over 234 million Americans (more than 78% of the entire population) through 244 active 2-1-1 systems covering all or part of 48 states. The remaining states are all in various stages of planning and implementation.

If you have trouble reaching 2-1-1
Not all cell phones are translated to dial 2-1-1. If you have trouble reaching 2-1-1, call 877-384-5565. If you have problems at work, contact your information services staff to change permissions on the telephone system to allow 2-1-1 dialing access. If you have problems at home, contact your telephone service provider’s repair number to make sure they have
programmed 2-1-1 into your service.

United Way's 2-1-1 is a Partnership of: Marshfield Area United Way & United Way of Inner Wisconsin